Connecting FedEx

allverto creates FedEx shipments via the official FedEx APIs (Ship, Rate and Pickup). Billing is via your FedEx account number.

#Before you start

• a FedEx account with a 9-digit account number,
• a user in the FedEx Developer Portal (developer.fedex.com),
• a project in the Developer Portal with the Ship API, Rate API and Pickup API, linked to your account number. The project shows you the API Key and Secret Key – there are separate keys for the test environment and live operation.
• a Phone number in the sender address.
• Customs tariff number and Country of origin in the items (Shipping & customs), so that the goods description is complete.

#Creating a project in the FedEx Developer Portal

1. Sign in at developer.fedex.com and choose Create a project.
2. Select the Ship API, Rate API and Pickup API.
3. Link the project to your FedEx account number.
4. Copy the API Key and Secret Key from the project details (first the test keys, after approval the production keys).

#Step by step

1. Open Shipping → Settings → Carriers and fill in the Sender address including phone.
2. Click Connect carrier and choose FedEx.
3. Choose the Default product: FedEx International Priority, International Economy, International Priority Express, Regional Economy or International Connect Plus (the last two only if they are in your contract).
4. Enter the FedEx account number, API key and Secret Key and choose the Label format (PDF or ZPL).
5. Click Test login – allverto requests a rate Berlin → Paris for this – and then Connect.

#Labels and customs

FedEx needs a goods description for every international shipment: allverto transmits item, quantity, value, weight, customs tariff number and country of origin. Outside the EU, FedEx creates the commercial invoice; with a PDF label it is attached as an additional page.

#Cancelling and pickup

• Cancel shipment… (right-click under Shipping → Shipments) also cancels the shipment at FedEx, as long as it hasn't been picked up yet.
• Manage → Request pickup books a driver to the sender address. The confirmation number appears on the card; the × cancels the pickup.

#Test mode

With test keys, allverto uses the FedEx test environment (invalid labels). Without credentials, allverto simulates the service with sample labels.

#Frequently asked questions

#“FedEx rejects the login”

API Key or Secret Key is wrong, or test and production keys have been mixed up.

#“FedEx rejects the account number”

The account number isn't linked to the project. Add it in the Developer Portal.

#Can I use FedEx for shipments within Germany?

The FedEx products in allverto are intended for shipments abroad. For domestic shipments, use DHL, DPD or GLS.